Privacy Policy

CJ ("we", "us", or "our") is committed to protecting the privacy of your personal information. This Privacy Policy (the “Policy”) applies to the CJ website (www.cjersey.com) that displays or links to this Policy (referred to in this Policy as the "Website").

This Policy describes the information we collect and how we use and disclose it. By visiting our Website and using our services, you are accepting the practices described in this Policy. If you do not agree to the terms of this Policy, please do not use the Website or the relevant services.

1. Consent to Collection and Processing

By using the Website, you consent to the collection, processing, and storage of your information as described in this Policy. Our basic principle is to limit the information we collect and share about you, except as disclosed below. We do not sell, trade, give away, or rent your personal information to any company outside of the necessary processes described herein.

2. What Information Do We Collect and Store?

Personal Information

We collect and store information that you provide directly to us, through the Website, via our Customer Service Department, or that we receive from third parties (e.g., commercially available databases). Examples include:

• Order Information: When you place an order, we collect details such as your name, billing address, shipping address, email address, telephone number, and credit card number with expiration date.
• Account Information: If you create a CJ account, we ask for your name, email address, date of birth, and password. You may optionally provide your telephone number, gender, and personal preferences.
• Discount Code Information: If you use certain discount codes (e.g., related to school or veteran status), we may store this information and associate it with your profile.
• Subscription Information: We collect your email address and zip code if you subscribe to our newsletter and your mobile number if you opt-in for text messages. You can unsubscribe anytime via instructions in the newsletter or text message.
• Geolocation Information: We collect and store your geolocation data.
• Voluntary Submissions: Personal information might be collected if you knowingly provide it in areas like community postings (chat boards, forums), suggestions, or customer service requests.
• Contests/Sweepstakes: Information gathered for contests or sweepstakes will be used as specified in the respective rules, which may differ from this Policy. Personal information is collected only if voluntarily submitted.

Usage Information

We automatically collect certain information about your interaction with our Website ("Usage Information"), often through "traffic data". This includes:

• Your IP address, browser type, and referring site domain name each time you visit.
• Data on customer traffic patterns and site usage.

This Usage Information helps us analyze and improve our Website, personalize your experience and our communications, and provide a fulfilling shopping journey.

3. How Do We Use Cookies, Advertising, and Online Tracking?

Like many websites, we use "cookies" – small files stored on your hard drive by your browser. Cookies help us identify account holders, optimize the shopping experience, hold items in your cart if you leave the site, and send reminder emails about orders or promotions.

Most browsers accept cookies automatically but allow you to disable them. We recommend keeping cookies enabled for a better shopping experience.

We may also work with advertising companies that use cookies to tailor ads shown to you. We do not control these third-party cookies. Our systems do not recognize browser “Do Not Track” signals, but many of our service providers using these technologies offer opt-out options.

You can learn more about third-party cookies and opt-out choices at: Network Advertising Initiative or AboutAds Choices.

We use tools like Google Analytics and Google AdWords to collect Usage Information, analyze website use, and provide ads on other sites. To opt-out of Google Analytics, visit: Google Analytics Opt-out Browser Add-on.

4. How Do We Use Your Personal Information?

We use your personal information to:

• Provide the products and services you request.
• Process and ship orders.
• Provide customer service and other requested services.
• Personalize the Website, our communications (emails, texts), and your shopping experience.
• Contact you about sales, new products, site features, special offers, and personalized location-based offers (unless you opt-out).

The information we collect may be combined with information from other CJ Group companies and third parties. We might also merge this data with other information collected as you interact with our brand across apps, social media, and marketing messages. This helps us maintain accurate databases, provide relevant product recommendations, and tailor special offers.

5. Is Information Collected from Children?

We do not knowingly collect or solicit personal information from children under the age of 13.

6. How Do We Share Your Personal Information?

Except as described here, we won't disclose your personal information outside CJ without your consent.

• CJ Group Entities: When you create a CJ account, certain details (name, email, password, birth date) may be shared with other CJ Group entities for identification and global single sign-on purposes. We may also share information if other entities co-manage your data or act as our service providers processing data on our behalf.
• CJ Partners: Some CJ services may allow you to share information with select partners for them to contact you about their offerings. Other services might let you opt-in to receive communications from CJ on behalf of a partner about a specific offer, without transferring your contact details to that partner.
• Co-Branded Sites: If a service is co-branded with another company, information you provide (e.g., on registration forms) may be collected by both CJ and the partner company, under the terms of both privacy policies displayed.
• Third-Party Service Providers: We hire other companies for services like marketing, analytics, payment processing, shipping, order fulfillment, customer service, and fraud protection. These providers access only the personal information needed for their functions and are contractually bound to maintain confidentiality and security. They cannot use, sell, distribute, or alter your data except to provide the requested services (e.g., sharing account details with cloud providers for authentication).
• Legal and Safety Disclosures: We may access or disclose your information (including communications content) to: (a) comply with law or legal process; (b) protect the rights or property of CJ or our customers (including enforcing agreements/policies); or (c) act in good faith if necessary to protect the safety of CJ employees, customers, or the public.
• Corporate Transactions: Personal information may be disclosed as part of corporate transactions like mergers or asset sales.

7. How Do We Use Usage Information?

We use Usage Information to understand how people use our Website and identify our audience demographics. This helps improve the Website's appeal and functionality. We also provide aggregated, statistical "ratings" information to partners and third parties about collective user behavior. We may combine your Usage Information with your Personal Information to personalize the Website, communications, and provide relevant information.

8. What Steps Are Taken to Help Secure Personal Information?

Security is crucial. We employ reasonable security procedures to protect your information. Personal information collected on our Website is stored in secure operating environments not accessible to the public.

To protect data during transmission, we use Secure Sockets Layer (SSL) software, which encrypts the information you input. Most browsers indicate a secure connection (e.g., a padlock icon).

When placing an order, you'll set up an account with an email and password. Keep your password confidential to protect your information. If you need to cancel your account, or become aware of any loss, theft, or unauthorized password use, please contact Customer Service immediately.

However, no internet data transmission is 100% guaranteed secure.

9. What Happens When I Link To or From Another Website?

Our Website may contain links to other websites. This Policy does not apply to those external sites. CJ is not responsible for the privacy practices or actions of third parties. Be aware when you leave our Website and read the privacy policy of each site you visit.

10. Can We Use Information Shared in Public Areas?

Any information you disclose in public areas (e.g., message boards, feedback sections) becomes public information. This Policy does not cover information you choose to make public. Be cautious about what you disclose and avoid posting personal information you wish to keep private.

11. How Do I Opt-Out of Receiving Promotions?

You have several ways to opt-out of our promotional communications and newsletters:

• During account setup.
• By accessing "Manage Your Account" (or similar section) on the Website.
• By following the "unsubscribe," "preference center," or other opt-out instructions within the promotional communication itself.

12. How Do I Contact You About Privacy-Related Questions?

If you have questions or comments about our privacy practices, please contact us by email:

info@cjersey.com

If you have questions regarding a product or service, please contact Customer Service via WhatsApp or Phone:

+44 7711 042354 (WhatsApp)

+44 7711 042354 (Phone)

13. What is the Secure Shopping Guarantee?

We use industry-standard SSL encryption to keep your order information secure. We offer a Secure Shopping Guarantee for every transaction on www.cjersey.com. If any unauthorized charges appear on your credit card as a result of shopping with CJ, you must notify your credit card provider according to their reporting rules and procedures.

14. Changes to This Online Privacy Policy

We will update this Policy as needed to reflect changes in our services and customer feedback. When we post changes, we will revise the "last updated" date at the top of the policy (or indicate changes clearly). If there are material changes to this Policy or how CJ uses your personal information, we will notify you by prominently posting a notice before implementing the change. We encourage you to periodically review this Policy to stay informed about how CJ is protecting your information.